Refund policy
Returns and Refunds
The Tune Guarantee
We want Current in your daily routine because it works for you, not because you're stuck with it. If you're not happy, email us at hello@tunehealth.co within 30 days of delivery, tell us a little about what didn't work for you, and we'll refund the pouch you tried — in full, to your original payment method. No return shipment needed. Keep it, finish it, or pass it to a friend.
The guarantee covers one pouch per customer, on your first order at tunehealth.co. Refunds are processed within 3 to 5 business days of your request. Depending on your bank, it may take a few additional days to appear on your statement.
Multi-packs and unopened product
If your first order included more than one pouch, the guarantee covers the one you opened. Any unopened pouches can be refunded too — email us within 30 days of delivery and we'll send you a prepaid return label; your refund goes out as soon as the pouches are on their way back. We built this guarantee for honest first tries, and we reserve the right to decline or limit refunds where we see it being abused.
Damaged, defective, or wrong items
If your order arrives damaged, defective, or isn't what you ordered, email hello@tunehealth.co within 7 days of delivery with a photo and your order number. We'll send a replacement or issue a full refund right away, whichever you prefer. No return required.
Subscriptions
You can skip, pause, or cancel your subscription anytime from your account page, as long as it's before your next billing date. The Tune Guarantee applies to the first pouch of your first subscription shipment. Refunds for subscription orders follow the same 3 to 5 business day processing window.
Sale items and gift cards
Discounted items are covered by the same guarantee. Gift cards are non-refundable.
Questions
Anything else, just ask: hello@tunehealth.co. A real person will get back to you.
